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    Shipping policy

    Shipping & Handling

    Paudin LTD ships to most countries around the world using the fastest delivery methods available to us.

    Shipping & Handling Charges are as follows:

    $6.95

    Tracking:

    Please follow these instructions:

    1. Copy either your:
      • order number,
      • tracking number or
      • email address.
    2. Open https://paudinstore.com/tracking
    3. Paste any of the information mentioned above into the designated field on the page and press “track.”
    4. You can now track your order status.

     

    The processing time for orders is 1-2 business days. Please keep in mind that during holidays or limited edition launches, this time may vary. Thank you for your patience.

    **Disclaimer: current COVID-19 pandemic has disrupted the logistics network, which has affected the delivery times. As a result, estimated delivery times for some items may be longer than usual at the moment.**

     

    Estimated delivery times / country in business days:

     United States 8-12 d.
    Germany 10-14 d.
    Sweden 10-14 d.
    Austria 10-14 d.
    Canada 12-18 d.
    France 10-14 d.
    Italy 10-14 d.
    Spain 10-14 d.
    Switzerland 12-15 d.
    United Kingdom 8-12 d.
    Norway 10-14 d.
    Colombia 12-18 d.
    Russian Federation 18-28 d.
    Netherlands 8-12 d.
    Poland 8-12 d.
    Belgium 10-14 d.
    Brazil 12-18 d.
    Finland 10-14 d.
    Argentina 12-18 d.
    Czech Republic 10-14 d.
    Romania 10-14 d.
    Mexico 8-12 d.
    Slovakia 10-14 d.
    Denmark 10-14 d.
    Ireland 12-15 d.
    Hungary 10-14 d.
    Australia 10-14 d.
    Greece 10-14 d.
    Portugal 12-18 d.
    Bulgaria 10-14 d.
    Croatia 10-14 d.
    Luxembourg 10-14 d.
    South Africa 12-18 d.
    Thailand 10-14 d.
    New Zealand 10-14 d.
    Cyprus 10-14 d.
    Latvia 12-18 d.
    South Korea 5-8 d.
    Turkey 10-14 d.
    Estonia 12-18 d.
    Ukraine 10-14 d.
    Malaysia 10-14 d.
    Malta 10-14 d.
    Liechtenstein 12-18 d.
    Japan 10-14 d.

    We are not responsible for any shipping deliveries that may be affected by customs, natural occurrences, transfers from EMS, DHL to the local carrier in your country or air and ground transportation strikes or delays, nor any extra fees, customs or back end charges.

    DAMAGE

    If your Paudin order was damaged in transit, we will be more than glad to offer you a free of charge replacement, please contact our Customer Support Team via Contact us Form.

    Please note that you will have to provide us with:

    1. Pictures of the damaged item.

    2. Pictures of the damaged packaging.

    **The damaged item will have to be returned for inspection to our return address provided by our Customer Support Team**

    *** Please note that not clearing the item out from customs, refusing or not claiming the order, providing a wrong address might cause the parcel to return back to us or be disposed of, in such case, a restocking fee of 15% will apply as per standard return policy, furthermore, $10/item return shipping costs will be deducted from the total amount of the refund ***